Executive & Administrative Support
Calendar management, scheduling, travel coordination, inbox organization, documentation, and daily administrative assistance.
Available for select long-term partnerships
Helping businesses stay organized, efficient, and ready to scale.
Virtual Assistant · Operations Professional · Data Analyst · Administrative Support Specialist
I'm Joker Contawe, a Virtual Assistant and Operations Professional with over six years of experience across coordination, reporting, trade marketing, data analysis, and operational support. I build structured systems, communicate proactively, and execute accurately — so leaders can spend their time on growth instead of admin.
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Years experience
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Reports created
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Regional campaigns managed
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Data records processed
About
An operations partner built on structure and trust
Six years inside fast-moving commercial teams taught me that great execution is quiet: clear systems, accurate numbers, and communication that never leaves anyone guessing.
My career began on the retail front line at Smart Communications, where I learned how daily reporting, documentation, and customer care hold a business together. That foundation grew into trade marketing management — planning campaigns, tracking budgets, and translating regional sales data into decisions leaders could act on.
Today, as a Territory Consumer Lead at Japan Tobacco International, I coordinate cross-functional stakeholders, monitor KPIs, and prepare executive-level business reviews. I bring that same discipline to remote clients: organized inboxes and calendars, dependable dashboards, documented processes, and follow-through you never have to chase.
Operations
Reporting
Business Coordination
Trade Marketing
Data Management
Executive Support
Education
Bachelor of Science in Business Administration
Major in Marketing Management
Urdaneta City University · Graduated 2019
How I work
Highly organizedDetail-orientedAnalyticalReliableAdaptableFast learnerExcellent communicatorResults-drivenProactive
Experience
A track record of dependable execution
From retail operations to territory leadership — each role added another layer of structure, analysis, and stakeholder management.
May 2026 – Present
Territory Consumer Lead
Japan Tobacco International (JTI)
- Manage trade marketing initiatives across the assigned territory
- Drive consumer engagement programs and field execution
- Sales analysis and KPI monitoring
- Budget management and spend optimization
- Cross-functional coordination and business reporting
- Stakeholder relationship management
Skills
The toolkit behind smooth operations
Grouped by how the work actually gets done — support, systems, numbers, and the business thinking that ties them together.
Executive Support
- Executive Assistance
- Calendar Management
- Email Management
- Administrative Support
- Documentation
- SOP Creation
Operations
- Project Coordination
- Process Improvement
- Operations Management
- CRM Management
- Database Management
Data & Analytics
- Microsoft Excel (Advanced)
- Google Sheets
- Data Analysis
- KPI Reporting
- Dashboard Creation
- Performance Reporting
- Business Insights
Business Support
- Market Research
- Presentation Design
- Client Communication
- Time Management
- Problem Solving
- Organization
- Attention to Detail
Services
Support that scales with your business
Engage me for a focused workstream or as a full operational extension of your team.
Data Analysis & Reporting
Business reports, KPI dashboards, Excel automation, and decision-support reporting.
Data Entry & Database Management
Accurate record keeping, database maintenance, data cleaning, and organization.
Project & Operations Coordination
Timeline management, stakeholder communication, project tracking, and workflow organization.
Market Research & Business Support
Competitor research, business insights, research documentation, and strategic support.
Presentation & Document Creation
PowerPoint presentations, reports, SOPs, proposals, and business documents.
CRM & Administrative Systems
Customer database management, CRM updates, documentation, and records organization.
Process Improvement
Workflow optimization, reporting automation, and productivity enhancement.
Customer & Client Support
Professional communication, follow-ups, relationship management, and administrative support.
Virtual Assistant Services
Reliable operational support for entrepreneurs, executives, startups, and growing businesses.
Featured Work
Projects that made operations measurably calmer
A selection of initiatives spanning trade marketing, reporting automation, and executive-level analysis.
Territory Trade Marketing Campaigns
Planned and executed regional consumer engagement campaigns while coordinating retailers, wholesalers, and field teams.
- Responsibilities
- Campaign planning, retailer coordination, field team briefing, execution QA
- Tools
- Excel, PowerPoint, CRM, Field reporting tools
- Impact
- Consistent regional execution across multiple retail partners
Sales Performance Dashboard
Built advanced Excel dashboards that automated reporting and improved KPI visibility for commercial leadership.
- Responsibilities
- Data modeling, dashboard design, weekly refresh, insight write-ups
- Tools
- Advanced Excel, Power Query, Google Sheets
- Impact
- Cut manual reporting time significantly each week
Budget Planning & Campaign Allocation
Managed campaign budgets and optimized marketing resource allocation across territories.
- Responsibilities
- Budget tracking, spend forecasting, variance analysis, approvals
- Tools
- Excel, Internal finance systems
- Impact
- Spend kept within plan with clear allocation rationale
Retail Activation & Merchandising
Led regional merchandising initiatives that strengthened brand visibility and improved retail execution.
- Responsibilities
- Activation planning, materials rollout, compliance checks, reporting
- Tools
- Field audit tools, Excel, PowerPoint
- Impact
- Improved in-store visibility and execution compliance
Business Performance Analysis
Analyzed sales performance and identified growth opportunities through data-driven insights.
- Responsibilities
- Trend analysis, segmentation, opportunity sizing, recommendations
- Tools
- Excel, Google Sheets, BI exports
- Impact
- Recommendations adopted into territory planning
Excel Automation
Created automated Excel templates that reduced manual work and improved reporting accuracy.
- Responsibilities
- Template design, formula logic, validation rules, documentation
- Tools
- Advanced Excel, Power Query, Macros
- Impact
- Fewer manual errors and faster turnaround
Cross-Functional Project Coordination
Managed stakeholders, timelines, and documentation across multiple departments.
- Responsibilities
- Timeline ownership, status updates, meeting notes, follow-through
- Tools
- Google Workspace, Excel trackers, Email
- Impact
- On-time delivery with clear stakeholder alignment
Executive Reporting
Prepared executive-level business reviews and transformed complex datasets into actionable presentations.
- Responsibilities
- Data consolidation, narrative building, deck design, review prep
- Tools
- PowerPoint, Excel, Google Slides
- Impact
- Decision-ready reviews for senior leadership
Why work with me
The reasons clients stay long term
Highly organized
Systems, trackers, and documentation that stay current.
Strong analytical mindset
Numbers translated into decisions, not just charts.
Exceptional attention to detail
Accuracy checked before it reaches your desk.
Reliable remote support
Consistent availability and predictable delivery.
Excellent communication
Clear updates, no chasing, no surprises.
Fast turnaround
Priorities handled the same business day where possible.
Confidentiality & professionalism
Discretion with sensitive business data.
Continuous learner
New tools and workflows adopted quickly.
Process improvement mindset
Every recurring task becomes a documented system.
Testimonials
What working together sounds like
Placeholder feedback, ready to be replaced with real client words.
"Joker took over our reporting and within two weeks we had dashboards we actually trusted. Nothing slips."
"Calendar, inbox, documentation — all handled. It genuinely feels like having an operations manager on the team."
"Detail-oriented, proactive, and calm under deadlines. The kind of support you stop worrying about."
Contact
Let's build better business operations together.
Share a few details about your workload and I'll come back with a clear plan for how I can support your team.
Joker Contawe
Virtual Assistant & Operations Professional
- Emailcontawejowker@gmail.com
- Phone0910-806-4148
- Alternate0918-991-8434
- LocationRosales, Pangasinan, Philippines 2441
- LinkedInlinkedin.com/in/joker-contawe